Skills & Competencies for Shipping Operations Manager

Shipping Operations Manager job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for Shipping Operations Manager

Manages shipping operations' daily activities, including order processing, inventory tracking, documentation, and transportation oversight.

JOB RESPONSIBILITIES for Shipping Operations Manager

Utilizes enterprise resource planning (ERP) or other systems to record and track all shipping transactions, analyze performance metrics, and generate reports. Ensures shipping protocols and documentation meet required regulatory requirements for hazardous materials (DOT/HAZMAT) or special handling. Investigates and resolves shipping quality issues, damages, or lost freight claims. Develops and maintains relationships with carriers, freight forwarders, and vendors.

Shipping Operations Manager SALARY RANGE

BASE 50%
$101,998
TOTAL 50%
$109,314
Job Level
M02
Job Code
MM18000168
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Shipping Operations Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Shipping Operations Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

12 general skills or competencies (Job family competencies) for Shipping Operations Manager

1 Job Family Competencies – Safety Management
Proficiency Level -3
Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Lists the basic functions and features of different safety management systems and tools.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Supports the implementation of the company's safety management programs and guidelines.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Takes corrective course of action to eliminate unsafe conditions in work areas.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Recommends solutions to address complex safety-related issues impacting operations.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Oversees incident investigations to closely monitor and evaluate losses, injuries, or fatalities.
See 4 More Skill Behaviors
2 Job Family Competencies – Enterprise Resource Planning (ERP)
Proficiency Level -3
Skill definition-Managing and integrating business processes with a single system through an ERP system software to eliminate redundancies and boost productivity.
Level 1 Behaviors
(General Familiarity)
Lists the functions and features of various ERP-based planning tools.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Supports the implementation of ERP solutions to meet organizational and business priorities.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Participates in integrating ERP systems with other systems and platforms in our business.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Recommends industry-specific changes to enhance the ERP system in reducing data errors and business risks.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Leads the implementation of enterprise resource plans to integrate core business processes and applications.
See 4 More Skill Behaviors
3 Shipping Operations Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Shipping Operations Manager
Proficiency Level - 4
5 Competency for - Shipping Operations Manager
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Shipping Operations Manager

1 Core Competencies – Business Process Improvement
Proficiency Level -3
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Names various methods used to practice business process improvement.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Suggests changes to the existing processes and structure in our business.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Recommends the business process management system that meets our business needs.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Resolves underlying issues that bring about the business process bottlenecks.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Restructures ways to align business processes with organizational goals.
See 4 More Skill Behaviors
2 Core Competencies – Budgeting
Proficiency Level -3
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Lists the elements and the steps on how to conduct budgeting.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Tracks and reports financial inefficiencies to ensure smooth functioning of our budgeting processes.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Works with senior management in creating appropriate budget amounts.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Recommends alternative budgeting strategies for resolving budgeting issues in our workplace.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
See 4 More Skill Behaviors
3 Shipping Operations Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Shipping Operations Manager
Proficiency Level - 4
5 Competency for - Shipping Operations Manager
Proficiency Level - 5

Summary of Shipping Operations Manager skills and competencies

There are 0 hard skills for Shipping Operations Manager.
12 general skills for Shipping Operations Manager, Safety Management, Enterprise Resource Planning (ERP), Performance Metrics, etc.
11 soft skills for Shipping Operations Manager, Business Process Improvement, Budgeting, Customer Relationship Management, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Shipping Operations Manager, he or she needs to be skilled in Business Process Improvement, be skilled in Budgeting, and be skilled in Customer Relationship Management.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.